Auto Repair in Derby, VT

Excellent service at Don's Auto ! Very professional team

Have had the pleasure of knowing Scott for longer than I can remember & infect I have had the pleasure to know the family. I've know Scott since he was just hanging around his dad's shop. He has grown up with his love of cars and was always tinkering on one and learning how to fix them the right way. He would not let them out on the road unless he knew it was safe to be driving! That believe has been carried over into his fantastic newest location and equipment and service technicians, the kind, that I want to look at my car if my life, can depend on how well to check it over! Scott does have people who you can trust to work on it and check out if it is okay to travel in and be safe doing so. Thank you Scott !! RUPERT

Dons Auto was a great experience and a wonderful shop!

The service was done on time and the service as usual was first rate. The garage and waiting area are nicely appointed with room and amenities for those wishing to wait their service to be completed. A nice service is their storing the winter snow tires.

My car broke down on the interstate while my mother-in-law was driving it, and since we weren’t from the area, it turned into a stressful situation fast. I started calling around to different repair shops and kept getting turned away due to no availability. Then I called Don’s Auto, and they told me to bring it in and they would have someone look at it right away—and they followed through. They got my car in immediately, diagnosed the issue in a timely manner, and kept me informed every step of the way. They performed a full 360° photo inspection before service and sent detailed pictures of the problem through their app, which gave me peace of mind since I wasn’t there in person. The customer service was beyond exceptional. The team was knowledgeable, respectful, and fair with pricing. I live a little over an hour away, but the drive is absolutely worth it. From now on, I’ll be using Don’s Auto for all my vehicles.

James was super helpful from the first time I called, through the free all point inspection, and through the repair process. The prices here at Don's were better than at other local shops (20% less on oil changes!) and all of their work comes with a worry-free warranty/guarantee. Their inspection report included everything I could possibly need for my vehicle based on the mileage and Carfax report. Parts had to be ordered, but they were ordered correctly and came quickly, so I was able to get the work done and be on my way within a few days, while other places made me wait weeks for appointments, and/or ordered parts incorrectly. I did not need to worry about that here at Don's Auto and I am confident that my vehicle was repaired properly, and I know where I will go for all future maintenance. Thanks guys so much!

They fixed me right up and were helpful to my needs. Nice shop and they have Hersey kisses in the lobby. Win!

Great shop! Trustworthy and very good at what they do.

The crew did a great job finding the issue and fixing it. Very professional group of people