Was so pleased with the work done that I did for me the parts came in wrong and they waited for the parts and then they stay very late to make sure the vehicle was fixed repaired and safe to drive they were amazing for me I had a deadline and they made sure that they met my deadline could not ask for any better family oriented repair shop for vehicles they are the best I truly appreciate them They work with care, not only that but they made sure to check the warranties on my vehicle and give me the best , I only had to pay my deductible. Great customer service. I would not choose anyone else to fix my vehicle.

I consider myself incredibly lucky that Don’s is my neighborhood mechanic. Ive lived all over and they are the best. They get repairs and tuneups done quickly and for a reasonable fee. They are some of the nicest people ever and always go that extra mile. I recommend them highly.

Great customer service! Work is done on time, as quoted and done right the first time. Looking forward to seeing their new shop and a bright future.

Great service!

Thank you again for the great service that you always provide.

I needed a state inspection relevantly fast and they got me in quick! I was not expecting that, I expected a three week wait at least. I also missed my appointment time by 45mins (my fault) and they still helped me out and took my car in for inspection. They also noticed my oil was low and topped it off for me. They were very friendly and helpful. The guy who helped me at the front desk was very patient, understanding, and courteous. Overall one of the best experiences I’ve had with a car shop, I was pleasantly surprised! Oh also to add, the online system for paper work and payments is very well organized, easy to follow, and makes the whole process 10x faster and easier.

Great service. Friendly people. Free coffee while you wait. Always willing to work with you in an emergency.

Great service as usual and great staff. Thanks for your hard work. Truly a great shop for your vehicle needs.

I feel so welcomed when I have any issues with my Vehicle! First you get your appointment, then your welcomed with coffee, water and candy if you like! Then you get to explain all your concerns with them, and they take such good care of your vehicle. If you are waiting, there, you even get to read the mornings addition of the newspaper. they have this great magazine called the Northern Vermont Journal which I found a terrific article on Willoughby Lake Area, and it kept me busy while I waited for my vehicle repairs to finish. They have warm and friendly smiles and conversate with you if you like to talk. It more than a service it's a community of kindness and care. I cannot say enough good about the way I feel for Dons Auto It's a very comfortable place to go and I have to say the price is so fair I have not had any regrets yet with the cost to get my vehicle running safe all year long. You give them a try. you will feel great about it.