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5

Good price, pleasant people

Thankyou Katie for the great review.

- Don's Auto Service Inc
5

Service was done well, staff were professional. Work was scheduled for 10am. At 2:30 I received free car inspection report and at 3:00 an estimate and was asked to accept or decline. This was sent to me via email, no indication that the scheduled work was not done pending response to the report. I did not see these emails until nearly 4pm and my wife had gone to pick up the car. No scheduled work done had to pick up the next day. The scheduled work should have been done regardless of the recommendations or customers should be advised that no work will be done until assessment is responded to,

Hi Peter thank you for the feed back. This is great feed back that we will work on. When things get busy and short staffed it is very easy to lose sight of our mission of taking care of the customers needs. Short staffed or not it is my responsibility to have the best customer experience for you. The communication should of been earlier about everything your vehicle needed. The thing we do try to let you know everything wrong before we do work in case the customer says it needs too much and we are trading the vehicle. We will try to be more prompt with communication. Thank you Scott

- Don's Auto Service Inc
5

Very efficient timing and honesty! They had my car in and out within a few hours and cleaned her up before sending her home. They also were quick to respond and give me a quote. The website and confirmation is very easy to navigate and the staff was super helpful!

Thank you Juliana for the great review and we try to make your experience as easy as possible.

- Don's Auto Service Inc
5

Great job getting the work done on my wife’s Toyota Tacoma. Dons team are really good at their job and the service is excellent . Thanks for your hard work in the garage and office.

Thank you for the review.

- Don's Auto Service Inc
5

Always good friendly service!

Good to hear, we do stive to provide a welcoming environment! Thank you for your review.

- Don's Auto Service Inc
5

I called for an inspection for my vehicle and they got me in the next day. Doors were open early so could drop off before going into work. Received a text when vehicle was ready and was given the amount. Absolutely NO complaints

We are very glad that you had a satisfying experience. Thank you for your review.

- Don's Auto Service Inc
5

5

I’ve had two service visits and both times they were excellent. I’m extremely impressed with the customer service.

Thank you for your very nice review.

- Don's Auto Service Inc
5

Wonderful service and very nice staff. Congratulations on your new place!

Thank you for your review.

- Don's Auto Service Inc
5

We are from Virginia and had a problem with our car. We were sent to Don's by a stranger. What excellent advice. Scott, Don’s son, was there and personally helped us and fixed our problem immediately. He was so helpful and honest with us. Being out of town we had no idea who to turn to, but it was our lucky day. We are so appreciative. If we lived there we would do all our automotive business with them. Thank you Scott.

Hi Richard thankyou for having us take care of that for you and the great review.

- Don's Auto Service Inc
Don's Auto Service Inc is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Don's Auto Service Inc (802) 766-2238 if you have any issues in accessing any area of our website.